Black and Yellow Enterprise LLC
Write to support@legendarystories.app and a person will read it. Tell us the email address on your account and what you were doing when it went wrong, and that is usually enough for us to sort it out.
Sign in, open Account from the dashboard, and use the billing link there. It opens the Stripe customer portal, where you can change the card on file, download receipts, or cancel. Cancelling stops the next renewal and leaves your access in place until the year you already paid for runs out.
Sign in, open Account from the dashboard, and choose Delete account. That removes your profile, your family orientation answers, your child profiles, your favourites, and your reading history. It cannot be undone. If you cannot sign in, write to support@legendarystories.app from the address on the account and ask us to delete it. We will confirm with you first, then remove it.
The first seven days are free and nothing is charged until the trial ends. Premium is then $99 a year. Refunds are available within seven days of the initial purchase — write to support@legendarystories.app and we will take care of it.
Use the Forgot password link on the sign-in page. If the email has not arrived after a few minutes, look in the spam folder, then write to us and we will help you back in.
To ask what we hold, request a copy, or have it corrected, write to privacy@legendarystories.app. The Privacy Policy sets out what we collect and why, including the faith traditions and values a family chooses during orientation.
These tales come from many cultures and faith traditions, and we would much rather hear about it than not. Send the story name and what felt wrong to support@legendarystories.app.